Privacy & Cookies Policy – Naru America

1. Information We Collect

We collect personal information including:

• Name and business name
• Email and phone number
• Billing and shipping addresses
• Order and account details
• Payment information processed only through secure third-party providers

We also collect technical data such as IP address, browser type, device info, visited pages, and site interactions.

Naru America does not store or have access to customers’ credit card information.

2. How We Use Your Information

Your information is used to:

• Process and ship orders
• Manage customer accounts
• Provide support
• Communicate updates and promotions
• Improve site performance
• Prevent fraud
• Comply with laws

3. Sharing Information

We only share data with trusted partners including payment processors, shipping carriers, marketing platforms, IT providers, or authorities if required by law.

4. Cookies

Cookies allow smooth website functionality. They help:

• Remember carts and logins
• Improve performance analytics
• Personalize your experience

We use:

• Essential cookies
• Performance cookies
• Functional cookies
• Marketing cookies

You may manage cookies through your browser settings.

5. Email Marketing

You may receive marketing emails only if opted in. You may unsubscribe at any time via the link included in our emails.

6. Data Security

We use secure HTTPS connections, PCI-compliant payments, and routine monitoring to protect customer data.

7. Data Retention

Customer data is retained only as long as required to conduct business and meet legal obligations.

8. Your Rights

You may request access, correction, deletion, or portability of your data and opt out of marketing at any time.

9. Children's Privacy

We do not knowingly collect data from children under 13.

10. Third-Party Links

We are not responsible for third-party website privacy practices.

11. Policy Updates

This Policy may be updated from time to time. Changes will be posted on our website.

12. California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request access or deletion of your personal information.